While serving global customers, employing people across the globe is an equally important aspect of our vision of becoming a truly global company. Our global workforce consists of employees in 55 countries and from 100+ nationalities. We have more than 30,000 employees outside India, of which 42.3 % are locals, creating a strong ‘local national’ footprint in our international geographies. In FY 15-16, we stepped-up effort in hiring business school graduates and graduate engineers from major universities in US and Europe.
We have invested in specialized online tools such as ‘Globe Smart’ to develop sensitivity towards various cultures. Additionally, employees travelling to overseas locations are expected to participate in a 2-day classroom based ‘Onsite Readiness Program’ which includes a module on cultural sensitivity.
Apart from Onsite Readiness and Cross-culture Sensitivity programs, specific culture sensitization sessions are conducted for all team members of an account. Some of the national cultures that have been covered are French, American, Australian, German, and Dutch cultures. India culture sessions have been conducted for customer teams.