We believe that creating opportunities for people from underprivileged societies will not just expand our candidate pool, but also add a highly committed workforce into the organization. Our plan is to focus on three key strategies to increase our foothold:
- Collaborate with colleges/universities in small cities to drive recruitments.
- Collaborate with NGOs/Foundations which impart skills trainings to graduates from underprivileged societies.
- Collaborate with state governments in areas like the north-east to impart expertise and training to trainers.
There are 2 Key initiatives in this regard-
Rural BPO - Wipro’s rural BPO centre was launched in 2011 as a Back Office to Back Office Model as the result of a tie-up with Swami Dayananda Education Trust. The trust strives to provide quality education to the economically backward regions of Tamil Nadu.
The centre started as a pilot initiative with 50 employees, but soon grew to a strength of 100 employees at its 1st anniversary. The centre has a seating capacity of 300+ seats and supports key processes for 2 clients. In FY 15-16, strength was 170
The centre benefits from a large number of colleges in a relatively small radius. More than 13,000 students graduate from these colleges annually, thus providing a large talent pool. The growth witnessed in the last 4 years is testimony of how such a model can play a crucial role in the development of villages and preventing large scale migrations into cities. The vision of this centre is to create more job opportunities for the rural talent pool by bringing in new business to this location.
Collaboration with Mahindra Pride School (MPS) In 2013, Wipro BPS initiated a ‘Train & Hire’ program to upskill students from economically and socially deprived sections of society in partnership with Mahindra Pride School, enabling them to become self-reliant and financially independent, by getting a placement at Wipro BPS.
The program is the result of true co-operation by the Mahindra group and Wipro who run a joint screening and selection process to select entrants. Post that, the Mahindra team focuses on developing the communication skills and personal grooming of the candidates. Wipro, on the other hand, has instituted Industry specific domain academies, that trains and prepares them for healthcare, finance & accounting and investment banking roles. Training delivery is handled by Wipro’s SMEs, operations leaders and accredited trainers. During the training, it is also ensured that students are adequately taken care of with respect to conveyance, foods and uniforms etc.
Since 2013, Wipro BPS has hired on regular basis from MPS. Under the aegis of this program, around 360 students so far have been hired in Chennai. In the long run, this program construct will help young students to become employable not only for Wipro but for the larger services sector encompassing industries such as IT, Hospitality, Airlines and more.