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Pollution and Waste Management

Pollution of the air and water poses one of the most serious threats to community health and welfare and industry – which is one of the principal sources of pollution – holds special responsibility for effective mitigation and abatement.


Our approach to waste and pollution management extends beyond the organizational boundaries to what happens downstream all the way to the landfill. Our waste management strategies are centered around either i) recycling the waste for further use or ii) arranging for safe disposal.

To operationalize our strategy, we follow the following processes.

  • Segregation of waste into organic, inorganic-waste, hazardous, packaging, bio medical and other categories
  • Recycling segregated waste either in-house or through outsourced vendor arrangements.
    • 90% of the total waste from our IT India operations is recycled -through both, in-house recycling units and through authorized vendor tie-ups.
    • A majority of the balance mixed solid waste is also handled through authorized vendors - however its trail is not entirely known to us or verifiable and therefore, we have adopted a conservative approach of classifying it as untreated waste.
    • Segregation is to be done at source (point of generation) with the intent of ensuring recyclability of segregated waste. Further segregation of Municipal Solid Waste within the campus may not be attempted as the segregated waste will be soiled and is not (or cannot be) segregated. This may ultimately disposed in landfills - as the vendors will see no value recoverable from waste.
    • Enable better segregation in work areas by removing individual single bins and ensuring segregated waste is put in separate bins.
    • Location Hospitality team will work with Cafeteria and tuck-shop vendors to ensure use of reusable cutlery and to report all waste, total generated in the campus and its disposal. Mandating suppliers/vendors to take back waste generated inside the campus without a view on its traceability (handling and final destination) does not absolve us of our responsibility.
    • Vendor awareness on waste to be centered on product design, packaging etc.
  • Comprehensive and independent waste assessment audits audit across our locations for electronic waste and solid waste streams

The comprehensive external waste assessment we conducted across our locations for electronic waste and solid waste streams pointed to areas of improvement in governance and traceability of waste streams across the recycler ecosystem. We would work with our partners and vendors in driving better practices and behaviors keeping in mind both human and ecological impacts of any changes.


Waste Management

The below goals have been set on the basis of an extensive independent audit done during 2012-13. While our earlier goal centered on only the aggregate level of recycling, the recalibrated goals seek to be more granular and are set at a category level. This will require close working of operations teams with partners who have differentiated capabilities across the different waste streams and jointly explore areas of improvement.

  • 100% of organic waste to be handled in-house at owned locations
  • 100% of paper, cardboard, hazardous and e-waste, mixed metals/scrap and plastics to be recycled/ handled as per approved methods.
  • Reduce Mixed solid waste intensity to half by 2017 (3 year target) as compared to 13-14
  • Reduce landfill intensity to half by 2017 (3 year target) as compared to 13-14
  • Reduction of construction and demolition debris

Air pollution

Air pollution is closely linked to energy reduction goals, especially from Scope 1 sources (Generated power through DG sets).