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Sustainability Expectations from Customers

Apart from technology driven value creation, our global customers also expect transparency and compliance on different sustainability aspects within our operations and in our extended value chain. Responses to most customer proposals and contract renewals require an extensive disclosure of our sustainability programs and performance. In many cases, customers require acceptance and alignment with their supplier code of conduct that contain several sustainability related principles. Third party supply chain CSR raters like Ecovadis and Verego regularly assess and profile our sustainability performance in their platform which is used by more than 30 Wipro customers. In the recent assessment by Ecovadis, we have achieved an overall CSR rating of Gold (highest among possible three levels). Verego has rated us “Best in Class” across all the 5 areas (Leadership, Ethics, People, Community and Environment). We also have been benchmarked against over 4000 other companies that responded to CDP’s 2015 supply chain information request sent on behalf of 74 CDP supply chain members with over US$2 trillion spend and received a disclosure score of 100.